I’d like to give an overview on employee accessibility for QuickBooks Workforce. By accessing and using this page you agree to the Website Terms of Service. See detailed instructions on how to invite your employees, here. Answer a few questions about what’s important to your business and we’ll recommend the right fit.

Forms Help

If you’re an employee and your employer invites you to QuickBooks Workforce, you can create an account to view and print your W-2 forms through the program. When it does connect it says we can’t get your your info. Your employer isn’t connected to QuickBooks payroll. Let me route you to the appropriate support to help you fix this matter immediately. Want to check your employee’s liabilities and other payroll data?

Employees won’t be able to edit their bank account info, social security number, or change their address to a state that isn’t already set up in your payroll account. When an employee makes an update, we’ll send you an email so you know if there’s any action needed. I understand the frustration your employee is facing with accessing their Workforce profile for your company in QuickBooks. Rest assured, I’m here to help find a solution and ensure a seamless experience for your team. Moreover, you can create a payroll summary report intuit workforce support phone number health for future reference. It will provide detailed information on your employee’s wages, taxes, deductions, and contributions.

QuickBooks Work Customer Service 💢

They have made their resources available to assist you thoroughly and investigate your concerns. Your employees will have access for 12 months after canceling your payroll subscription. After that, access is no longer available, so be sure to tell your employees to print their documents. Employees can edit their name, address, and tax withholding.

• Find assistance or guidance with account support, product support links, privacy and security, and more.
• Cache-related issues can sometimes cause QuickBooks Online (QBO) to load incorrectly, preventing users from logging into their accounts.
• Also when I try to put my time in on the app it automatically puts brakes and lunches in and screws up my time.
• QuickBooks Workforce is provided to you and your employees for free as part of your QuickBooks Payroll or QuickBooks Time subscription.
• Employees can edit their name, address, and tax withholding.

Provide access to pay details

The way it lists your past entires is awful and doesn’t make sense I wish it just showed a sheet the way the computer program does. I deleted this app and steer everyone at my job away from it to save them the headache. On a computer it works fine, I don’t know why they didn’t make the app the same. Also all the reviews are about how “great” the customer service and how they helped with the issues. I don’t have time to call customer service everyday just to put my time in. It’s easy to use and I find it helpful to have my location tracked for my job.

Holiday hours of operation

Terms, conditions, pricing, special features, and service and support options subject to change without notice. Our employee who started today is experiencing issues logging in as well. The link gets emailed to him and then he receives a message that he doesn’t have an active account when I can pull up his profile, its active, and workforce is on.

• After that, access is no longer available, so be sure to tell your employees to print their documents.
• “We can’t sign you in. Your employer has adjusted your access to Workforce. You’ll need to reach out to them to regain access.”
• You’ve got me here to assist you with any QuickBooks concerns.
• They have made their resources available to assist you thoroughly and investigate your concerns.

I’m here to support you and ensure a smooth experience for you and your team. Additionally, once you’ve invited your employees, you can also view and print their W-2 forms and other relevant documents. Cache-related issues can sometimes cause QuickBooks Online (QBO) to load incorrectly, preventing users from logging into their accounts. Let’s start by accessing QuickBooks Online using incognito mode or a private window.

To address the issue, we’ll need to investigate a few possibilities that might be causing the access problem. Could you kindly provide us with some additional details? Specifically, I would like to know if your employee is encountering any error messages when trying to access the Workforce profile. Since the issue persisted when you tried to reinvite your employees, I recommend contacting our customer support team.

They can also be reached outside of QuickBooks if necessary. @Liliana10   Feel free to follow any of the steps already provided to get the help you need. You’ve got me here to assist you with any QuickBooks concerns.

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Do you need to take care of your taxes, reports and other transactions? If you don’t want an employee to have access any longer, visit their employee profile and select Actions. Please make sure that QuickBooks or the Workforce link is tagged as a trusted site. I also suggest consulting your IT department to double-check as well to ensure that your employee can access their Workforce.

To turn the Form Help on in Lacerte, check the Form Help box located at the top of the screen while viewing the Forms tab. By accessing and using this page you agree to the Terms and Conditions.

I’ll provide the steps you need to follow to locate your W-2 form and present two scenarios to ensure we’re on the same page. Upon reading your post, seems that you’re also receiving an error message when reinviting your employees. Let me route you to the support that can assist you further with this. When we tried to re-invite employees and they try to sign into their new account, they are told.. Select your program to view our phone number and hours of operation. Be sure to review their support hours so you’ll know when agents are available.

If you could please provide me with some more details about what you were experiencing, I would be happy to take a look and help get it taken care of. Form Help provides additional in-product information to help you determine how a line is calculated. By accessing and using this page you agree to the terms and conditions. Feel free to leave a reply below if you have any further questions or concerns. Feel free to add a comment in this thread for questions or clarifications when inviting employees or other related concerns in QuickBooks Desktop. “We can’t sign you in. Your employer has adjusted your access to Workforce. You’ll need to reach out to them to regain access.”

Consider running a summary report to see the information you need. The QuickBooks Workforce app allows your team to track time and access pay details in one place. Whether you manage payroll, time tracking, or both—see how the QuickBooks Workforce app can help you and your team increase accuracy and efficiency. Employees can submit their own pay preferences, personal details, and tax info, so you can add them to your payroll without the hassle. Once set up, they can view their pay details whenever they want. Please feel free to share any other relevant details or questions you may have, and we’ll be more than happy to assist further.

Otherwise this would be a star app based on ease of use alone. Our employee who started months ago is experiencing issues logging in as well. We offer a wide variety of help and support options for you to choose from, including (24/7) self-service support. Answers to many common questions and issues may be found in the help features within our programs and on this website. For more information please visit the Lacerte Community and Support Page.

Open a chat

Click here to chat with our online payroll agents instead. Find assistance or guidance with account support, product support links, privacy and security, and more. On the other hand, consider running and customizing payroll reports to have valuable insights regarding your business and employees. Also, your employees can still access their Workforce account even if you’ve inactivated them within QuickBooks.

Also when I try to put my time in on the app it automatically puts brakes and lunches in and screws up my time. Then my boss calls and asks why I’m over hours then I have to find a computer to fix it because there’s no way to stop it. For some reason if I wanna put my work period duration in it doesn’t show the day just a number. Then I have to switch back and forth to figure out what day it is. But if I do the time in/out it shows the date but then adds the brakes again.